Shipping policy

Processing Time

Orders are processed within 5-7 business days (excluding weekends and holidays).

During product launches, holidays, or high-volume periods, processing times may be slightly extended. We truly appreciate your patience as we prepare your order with care.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times vary depending on your selected shipping option and carrier.

Please note that delivery timelines are estimates and are not guaranteed.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrectly provided addresses.

If you notice an error, contact us immediately at [your email] and we will do our best to assist before your order ships.

Lost or Delayed Packages

Once a package is marked as shipped, it is in the care of the carrier. Tiff by the Tide is not responsible for carrier delays, lost packages, or delivery issues once the package leaves our studio.

If your package appears lost, we recommend contacting the shipping carrier directly using your tracking number.

Damaged Items

If your order arrives damaged, please email us within 24 hours of delivery with photos of the item and packaging so we can assist you promptly.

U.S. Shipping

We currently ship within the United States.